SSL settings

When opening a ticket to install our wildcard certificate, you must now request WPEngine’s assistance to update the settings. This is the verbiage you can send them (note the new ticket reference):


Will you please install our wildcard SSL certificate into our [install name] install?
For more info please refer to ticket #469244.

  • Use SSL for entire website

Thanks in advance,

InfiniteWP Client Plugin Update

Currently we decided to hide the InfiniteWP Client Plugin from our all our websites. I discovered that this is causing issues when an new InfiniteWP Client Plugin update comes out. The update fails on some of our websites.

To fix this issue:

  1. Turn on the Client Plugin by going to
    the InfiniteWP panel > Settings > Client Plugin Branding > Normal
  2. Then we will update the InfiniteWP Client Plugin on all pages
  3. Finally we need to hide the plugin again from all our websites
    InfiniteWP panel > Settings > Client Plugin Branding > Hide from plugin list

SSL certificates update

When our SSL certificate is installed, you won’t be able to see the “install setting” details from the left side menu like we use to.
Screen Shot 2015-07-07 at 3.39.11 PM

Example below is for the tcuharrisresea install:

  • The SSL link takes you to this page:
  • In order to see the SSL install settings, remove _certificates from the end of the above URL, so that it looks like this:
  • You will now be able to see the install settings. Once the install settings are complete, the ssl settings will be editable.


Very useful for redirects

Redirecting ONE subdomain to ONE WordPress page


Important: Make sure you create a redirect rule for both subdomains. Create a redirect for the subdomain that contains www and the one without the www.

A good example of this situation is directing to

Follow all bullet points

  • Add www.orientation.tcu.ed and domains into the WP Engine install. Go to Install Name > Domains > Add New Domain
    Screen Shot 2015-04-21 at 9.33.13 AMScreen Shot 2015-04-21 at 10.56.42 AM
  • Then go to Install Name > Redirect Rules > New Redirect Rule
  • Create Redirect Name – this field can be anything you’d like
  • Domain – Choose the domain you are redirecting (example:
  • Domain – All Domains
  • Source – ^/$
  • Destination – Entire URL that includes the http
    Screen Shot 2015-04-21 at 9.33.02 AM